- Order Cancellation
- Orders can be cancelled within 2 hours of placing them.
- Once the product is shipped, orders cannot be cancelled.
- Refund Policy
- Refunds will be initiated only if:
- The product is damaged during transit.
- The wrong product was delivered.
- If Approved Refunds will be Credited within 7-10 working days in Original Payment method.
- How to Request a Refund
- Please email us at [support@dryzest.com] with your order number and reason for refund within 48 hours of receiving the product.
- Clear photographs of the damaged or wrong product must be attached.
Shipping and Exchange Policy for DryZest.com
- Shipping
- We deliver across India.
- Orders are shipped within 2-4 business days after order confirmation.
- Delivery time may vary based on the location but usually takes 5-8 business days.
- Shipping Charges
- Shipping is free for orders above ₹499.
- For orders below ₹499, a nominal shipping fee of ₹50 will be applicable.
- Exchange Policy
- We do not offer product exchanges.
- If you receive a damaged or incorrect product, please contact us within 48 hours to arrange for a replacement or refund.
- Time frame for Return and replacement of products are 30 days.